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Items to bring during their stay!
1. Enough food for their stay with us
2. At least one item that smells like home/ the owner
3. ANYTHING else is fine too! We don’t limit you.
*We are not responsible for any misplaced, damaged,or left at the Kennel items.
* We have an inventory of blankets and food/water dishes that you’re welcome to use!
Drop"PAW"off & Attendance
HOURS for humans to pickup and drop off are: 8:00-8:30am and
5:00-5:30pm.
**Attendance: You MUST Cancel AT LEAST 24 hours prior to your drop off time.
*If the customer fails to notify Sara's Waggy Tails, they will owe Sara's Waggy Tails 50% of the total cost.
*If you are consistently (More than 3 times within a two week period) more than 15 minutes late without notifying us of a change in your schedule, we will have to charge an extra $1 per minute after the first 15 minutes.
Daily Pupdates
Check your emails for pictures of your pup(s) enjoying their stay with us!
(This will show In your email from kennelbooker or saraswaggytails.
*With your permission, we'd love to share some of these moments for social media!
IF we have a minor concern, we will send you a text message first.
IF we have a major concern, we will give you a phone call.
"Howl"idays
*On Christmas Day, we ask that you respect that our doors are closed to HUMANS. We will still be taking care of the animals and communicating updates with the owners.
*Other major holidays will have limited availability, but we will still be open. Please respect that our doors are closed to HUMANS. We will still be taking care of the animals and communicating updates with the owners.
Why if my dog seems more hungry/thirsty after pickup?
Chances are he is simply 'catching up' on calories and fluid intake, something which is very common after boarding and occurs because animals often don't eat/drink as much as they might normally at home. This is primarily just due to the fact that it is a different environment. Within a few days he will have eaten/drank sufficiently, and his appetite should return to normal.
Of course if its been days with no improvement, we recommend contacting your veterinarian and letting us know as well.
What if my dog seems very tired/ lethargic after pickup?
Boarding services are dedicated to ensuring that animals left in their care are kept active and entertained as much as possible. This helps to keep them healthy and mentally stimulated. If they're tired, it is because the staff at the boarding facility have done a good job at keeping him/her busy. Your dog simply needs to catch up on some well-earned rest and relaxation. If your pet isn't back to normal within a couple of days and you are concerned, speak to your vet.
What if their tummy seems upset? Did they get a virus?
Boarding services are very strict on their hygiene and ensuring that all pets that are admitted to the facility are up to date with their preventative medications. Loose bowel movements are fairly common after pets return home from boarding and this is usually down to a temporary bout of a condition called colitis. This can occur when an animal is over-excited, such as being enthusiastic at the prospect of being reunited with their owner. If it doesn't settle down in a few days, get in touch with your vet
What if my dog is extra clingy to me after pickup?
Many animals get a little separation anxiety when they are left in boarding and it isn't at all unusual to find that your pet is more than a little clingy when you first bring him home. Chances are that your pet wants to spend as much time with you as possible once he comes home. With a lot of love and reassurance he will soon adjust. It is best to go back to your usual routine as quickly as possible so that you don't set up any unrealistic expectations for how much time you will be able to spend with him normally day to day.